This Masterclass introduces Design Thinking methodology. You will discover how to apply the principles of Design Thinking to address real world challenges in your own business or organisation.
You will learn how to apply a user-centred, iterative approach when tackling complex problems and developing products and services. You will examine the use of empathy mapping as a process for understanding a customer’s journey to your product or service.
Learning Outcomes
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Fitzgerald House, Co. Cork, T23 TD90 – 021 4509044 – info@corkchamber.ie