Certificate in Supervisory Management (QQI Level 6)

The main purpose of this Programme is to provide candidates with the tools and techniques necessary to work in a supervisory management role in a wide variety of organisations by instructing them in key areas such as their roles and responsibilities, employment legislation, recruitment, performance management, data protection, operational planning and budgeting.

At the end of this Programme, successful participants will be able to:
 

1. List the roles and responsibilities of a supervisor/line manager;
2. Analyse the process of staff recruitment;
3. Identify the key areas of workplace legislation and best practice in staff supervision;
4. List the main provisions of the Data Protection Act;
5. Develop operations manuals for work-related procedures, including systems for records management;
6. Prepare departmental budgets, taking into account a range of potential expenses such as labour and material costs, insurances and contingency;
7. Identify best practices in the ongoing training and development of their staff;
8. Manage performance and conduct effective performance appraisals.