Improving Your Brand's CRM with Social Media

David Doyle is a Marketing Consultant with a range of experience in marketing, brand building, social media and strategy. He works with organisations to develop their business with a focus on marketing and branding. David is the Brand & Business Development Manager for the multi-award winning Velo Coffee Roasters.

2020 was a tough year for many businesses, many organisations having to shift online with some finding it easier than others. Join this Lunch & Learn session to gain a brief introduction to how your business can improve its overall CRM strategy through social media. Learn how to use social media to your brands benefit and gain brand loyalty and engagement to your content.

• Better understanding of social platforms and features
• Tips and tricks for better engagement online
• Ways to maintain loyalty to your brand
• Use Social Media to its full potential