Understanding AI
Artificial Intelligence (AI) technologies have enormous potential for good, but much of their power comes from their ability to outperform human abilities and comprehension. One thing is certain, AI is poised to have a dramatic influence on our daily lives.
At the end of this webinar, you will be able to:
Define what is meant by Artificial Intelligence (AI) and understand its various components and types. Recognise the role and impact of AI technologies like ChatGPT in modern workplaces. Identify use cases of AI in customer service, including web chatbots, and how they can improve efficiency and customer satisfaction. Explore practical applications of AI that can complement and enhance everyday tasks and workflows. Initiate conversations about optimising the workplace using AI.
Topics:
- Understanding AIAt the end of this webinar, you will be able to:
Define what is meant by Artificial Intelligence (AI) and understand its various components and types. Recognise the role and impact of AI technologies like ChatGPT in modern workplaces. Identify use cases of AI in customer service, including web chatbots, and how they can improve efficiency and customer satisfaction. Explore practical applications of AI that can complement and enhance everyday tasks and workflows. Initiate conversations about optimising the workplace using AI.
Topics:
- AI in the workplace: ChatGPT and beyond
- AI in Customer Service
- Practical Applications of AI in the workplace
- Discussion & Conclusion
This course can also be run as an in-company programme delivered on-site to meet your specific requirements. For more information on in-company delivery, or if you have any questions regarding this course, please Click Here.
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Date and Time
Wednesday Apr 24, 2024
9:30 AM - 11:00 AM IST
Location
Online
Fees/Admission
Website
Contact Information
kate@corkchamber.ie
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