Tuesday, May 12, 2026
Otonomee has joined Intercom’s Solution Partner Program to further integrate AI
Irish customer experience (CX) firm Otonomee has joined Intercom’s Solution Partner Program to further integrate AI into its customer service offering as traditional CX models face pressure in an increasingly AI-driven industry. Intercom, the company behind Fin, the number-one AI agent for customer service, enables partners such as Otonomee to help their clients deliver scalable customer experiences. Powered by its own AI models, Fin delivers an average resolution rate of 67% for service requests,
